Taken Data from 25K Screenshots and Recorded Offline in Excelsheet
For a UK-based health & care quality enhancement company, which is associated with NHS
This North England-based health & care quality enhancement company strongly advocates health enhancement facilities. The company is a warm supporter of NHS health service improvement programs and it deals with several projects around the UK. The organization has previously handled several projects in and around the UK regarding healthcare improvement.
Company's Decision
The client company has come with partnerships with several companies before for developing healthcare improvement facilities. Currently, the company is working with its 70+ members to develop healthcare service improvement programs. However, to ensure the success of their initiative, they were searching for an outsourcing partner. They need offline data entry services to transform offline data into an online database.
Role of Offline Data Entry in Healthcare Organizations
Healthcare organizations largely depend on various offline resources for their management. Due to the quick delivery of medical facilities, patients sometimes pay in cash or show printed reports. Therefore, it caused some reconciliation issues from the medical service providers' perspective. They have to store records from offline data including printed medical bills, patients' reports, and other documents.
Therefore, the importance of offline data entry becomes crucial here as they securely record all data from offline resources. With the help of this service, healthcare companies can scan documents, convert screenshots into Excel databases, and perform other tasks. Offline data entry helps organizations keep all records stored in digital format without worrying about physical storage. In the medical field, keeping all data stored in digital format always provides better results.
Challenges AskDataEntry Noticed
The company has been doing its task to improve healthcare facilities through different measures for the last 10 years. However, in recent times, they have been facing some challenges in recording offline data, which are;
The company has hired an internal team to manage all offline data entry work and has a fixed Turn-Around Time. Due to the increasing pressure of work, the internal team becomes inefficient in maintaining TAT. They used to deliver only a few portions of work within time and the rest they managed afterwards. To eliminate those challenges, the company has developed some unique processes for records. We have ensured that we will retain the deadlines along with maintaining TAT.
The team that the company deployed for the task was unable to improve the quality of work. They were making mistakes in managing all offline files and keeping the quality accurate. Besides that, they all were semi-skilled people and did not know the exact process of keeping file data accurate. Moreover, they were performing all the tasks at a very slow pace to cover all aspects. Thus, it became one of the reasons why converting offline data to online databases gets delayed.
The task pressure of converting offline records into online databases has increased over time. To handle the pressures, the company has also hired more people for its work, which enhanced the cost factor. Primarily the team wanted to record data online from screenshot records. However, these new professionals did not perform the task well with significant results. Therefore, it becomes a burden for the company and hence it increases the cost factors.
Custom Solution from AskDataEntry
The company has a very specific demand to scrap data from screenshots and record them in the database. The entire project consists of 25K screenshots that the client wanted to be converted into an Excel database. We have understood the requirements of the client through our initial conversions. However, we have conducted a meeting with the client's team to initiate the project. Importantly, we have initiated our systematic approach to dealing with this project.
The client wanted to get the offline data entry work as quickly as possible due to some paucity of time. A total of 25K screenshots they wanted to convert into Excel databases with the help of offline data entry work. Therefore, we have divided the work into multiple segments and set targets for our team. We have decided to cover 5K screenshots in the first week and then we'll increase the screenshot count. Further, we have delegated this task to our most experienced professionals for accurate data-capturing services.
As per the plan, the client has sent us an email consisting of screenshot data. The client has stored all the data in JPEG format from their end. Thus, it becomes very easy for us to segregate each screenshot. Some of the screenshots we found have names while some did not have any names. Therefore, we have decided to give them names for their easy segregation. After saving the names, we stored them in our temporary database, and later on, we sent them to the team.
Once receiving the files our team members immediately started working with full dedication. They have captured data from the screenshots and recorded the data into the database appropriately. Added to that, they have segmented all data captured from screenshots into different groups. This includes nurses, paramedics, emergency service providers as well as clients, etc.
Once the files get completed, we ensure quick delivery at the client's desk. We have sent the Excel file where all the processed screenshot data has been covered. They have found all the data in the mail itself as an attachment. This is one of the fastest ways to deliver all files to the client directly without failing the deadlines. We have done the same and got all the benefits.
We ran our pilot project where we delivered an Excel sheet consisting of 10 screenshots only. This was our demo real-time work and we successfully sent it to the client within just 2 hours. The client has immediately accepted that and thus we have started our project plan accordingly. To record offline data, we did not leave anything behind for the client's reviews. We have covered everything through our dedicated offline data entry support.
Elizabeth Hermione
Trusting AskDataEntry for offline data entry work is pure bliss. The company has efficiently handled all our work and ensured timely delivery. We liked how AskDataEntry managed to handle the huge pressure of work from us. For this reason, we are going to continue our partnership for the next venture.
