Some important details about our plans include :
*You are assigned a dedicated virtual assistant.
**We guarantee prompt response times during business hours.
***There are no hidden fees involved.
****You can cancel your subscription at any time.
*****You can purchase additional hours for just $12/hour.
When you buy one of our packages, you have the peace of mind of knowing that you will be working with an experienced, trained, and knowledgeable virtual assistant. Everyone on our team has a strong track record of excellent customer service.
Never. There are no setup fees or any other kind of hidden fee. Each plan includes free trial hours that you can use to get your new VA up to speed on your business.
Yes! You can upgrade or downgrade your plan at any time. Your changes will go into effect the following month automatically.
No. You can cancel whenever you want. Your cancellation will go into effect after the current period (month or year) ends. We are not able to issue credit for hours already assigned or to prorate unused hours.
Many plans allow you to rollover your hours. Your VA will also regularly communicate with their project manager to strategize ways to help you. We work hard to make sure this doesn’t happen.
Our virtual assistants have a broad set of experience and knowledge. They are skilled in different areas, including administrative assistant tasks, bookkeeping, data entry, data conversion, processing, social media management, web research, market research, and much more. You can assign a mix of different types of tasks to your VA. Once we understand your needs, we can assign a VA with the expertise to match them.
Before we assign a VA to you, our client services team will reach out to you to have a conversation about your needs. This conversation can happen via phone, email, or chat. We are happy to make everything as easy for you as possible. Once we understand what you need, we assign a VA that matches your requirements. It’s that easy. You can request to be assigned a different VA at any time.
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We have two plans created for people and businesses that either need much more support or need fewer than ten hours a month. We have also introduced Pay As You Go plan with unlimited validity which enables members to use the service on-demand without a monthly subscription.
Have questions before you get started? Request a Consultation