Arranged the Database in the Right Order with Offline Data Entry
Organized the database with 30K+ data within 6 months for a healthcare service provider.
The company is a renowned healthcare service provider that delivers high-quality healthcare services. Presently, the company is covering many areas in the United Kingdom and planning to cover neighbouring European countries. The company is moving towards bringing excellence to the healthcare support system through transformation. Over the years, the company has gained wide recognition for its quality delivery of healthcare services.
Company’s Immediate Requirements
Although the company maintained a separate database for the entire procedure but not in a proper manner. In other words, the company stored all the information randomly in the database and created chaos there. As a solution, it was searching for an efficient outsourcer who could provide solutions to fix their database issues. AskDataEntry then approached the company with its offline data entry services and grabbed the deal.
How Offline Data Entry Services Help Healthcare Organizations
Healthcare organizations perform several duties in simultaneous operations to ensure smooth service delivery. Nowadays, every healthcare organization maintains an online database to store all the information. However, maintaining the database itself is a critical task and it needs complete support from the data entry professionals. So, offline data entry as a process can help healthcare organizations to maintain their database efficiently.
Interestingly, offline data entry includes multiple new aspects of data entry that can help organizations maintain databases. For instance, healthcare organizations can easily scan their patient information and store the data in their database. Besides that, they can easily change the format of their data with the help of offline data entry solutions. Fixing the database with an appropriate data entry solution will ensure the credibility and value of the data. Offline data entry can easily make the database searchable and clutter-free, which will enhance operational excellence.
Challenges AskDataEntry Discovered
Maintaining a database is a hectic process and the company did not spend enough resources to complete the process. Although the company has hired a few people to maintain the database they were not aware of the updation tasks. Therefore, updating the database with appropriate measures became a major challenge for the company. Apart from this, the company has faced the following challenges while performing offline data entry tasks.
The organization has been operating for more than two decades in the United Kingdom and handling all medical operations. In its initial days, the organization used to keep all information located in physical format. However, due to the increasing pressure of services, the client started storing all information in a digital database. Over the years, the database has not been updated properly so it become a mess. The internal team was not efficient enough to handle this huge pressure of work and made mistakes there.
The company usually takes screenshots of important documents and stores them in the database. At present, the organization has more than 30K screenshots stored in the database. Interestingly, all the screenshots are of bad quality and the team failed to create a separate database with those images. As the images play an important role in storing the information thus the client wanted expert help with that.
The organization hired a few people for database management work but they all have very little knowledge about it. The company’s core function is to deliver medical services hence it did not focus here as much as needed. Hence, the staff members assigned to database management functions made a lot of mistakes in formatting the datasets. On top of that, they were not provided with sufficient training to handle the database accurately.
The team took a lot of time to process all the files and it usually caused a major delay in updating the database. The company observed that the team takes a total of three months to create a database with 10K images only. The slow process and the lack of quality in processing the data caused delays in delivering the files.
Custom Solution AskDataEntry Offered
The company has been facing a major issue in handling its database as it has become complete chaos. Thus, we suggested the client get our offline data entry services where we provide database management options. Eventually, the client agreed with our proposal and decided to get our trial services. We followed a structured method to deliver our solutions directly to the client, which included the following measures;
We started off the project by arranging a client meeting via Skype where all our offline data entry experts were present. After the client explained the project, we assessed the requirements in detail with the help of our expert team. The team assessed the overall attributes of the project and framed a complete plan thereafter. They divided the project into multiple sections to perform each task with ease.
After going through all the samples and our reviews, the client demanded to take our trial first. For that, they sent us 20 images and asked us to improve the quality and create a database with these images. They shared the images via email and wanted us to send back an email with our trial solutions. To handle the trial operation, we allotted 2 members from our team and they delivered the solution within 24 hours efficiently.
Eventually, the client was impressed with our solutions and ordered us for the complete solutions. The client needed a completely arranged database along with all the screenshots in improved quality. They shared a total of 30K+ screenshots with us via Dropbox and also the credentials of their database. After receiving the files, we distributed the work among our 5 most efficient offline data entry experts.
After getting the files, we divided the project into two segments; one, the main database arrangement; and two, improving image quality. The efficient team members performed all the tasks on time along with performing the QC tasks twice.
The client provided us with a total of 6 months for this project but they wanted monthly delivery. Therefore, we delivered 5K screenshots with quality on the 28th of each month. Surprisingly, we completed all the critical tasks within the allotted time by not hampering the quality at all.
Toby Robinson
(Managing Director)
Opting for offline data entry services from AskDataEntry is the best decision ever that we made to date. The company has efficiently served us with quality data entry services within our strict timeframe. Also, they handled our complex data structures and enhanced the quality efficiently.
