A US-based Furnishing Company Managed its Products via Catalog Processing

Accurately updated each product on the catalog and optimized it to boost sales.

This US-based big furnishing company has a huge market base. The company also has a wider network of stakeholders and suppliers. It covers a diverse range of products and sells them online. The company has prepared a diverse list of catalogs before but did not update them in time. Therefore, the company was looking for a partner who could process their catalogs.

Requirements of the Company

The company has gained popularity over the years because of its diverse furnishing items. Online platforms have provided them with wide support in expanding their furnishing business. The company has timely updated all the catalogs till the time when it hires an efficient internal team. But gradually things changed, and the internal team remained no more efficient in processing the catalog data in time. Thus, the company has delegated the catalog processing tasks to us after going through our reviews.

Importance of Catalog Data Processing for Furnishing Companies

Catalog data processing holds significant importance for furnishing companies, serving as a cornerstone for effective operations and customer satisfaction. Firstly, accurate and comprehensive catalog data enables furnishing companies to showcase their products to customers in a structured and organized manner. By processing catalog data, companies can categorize products, provide detailed descriptions, and include high-quality images, enhancing the browsing experience for customers. This facilitates informed purchasing decisions, as customers can easily compare different products based on specifications, pricing, and visual appeal, ultimately leading to higher sales conversion rates.

Moreover, catalog data processing enables furnishing companies to manage their inventory efficiently. By maintaining up-to-date and accurate catalog data, companies can track product availability, monitor stock levels, and promptly update product listings as items are sold or restocked. This ensures that customers are presented with accurate information regarding product availability, reducing the likelihood of disappointment due to out-of-stock items. Additionally, effective catalog data processing allows furnishing companies to streamline their order fulfillment processes, enabling timely delivery of products to customers. Overall, catalog processing plays a vital role in enhancing the customer experience, optimizing inventory management, and driving sales for furnishing companies in a competitive market landscape.

Challenges AskDataEntry Notified

We have encountered the following challenges in the company's operations;

  • Internal Team and Concurrent Processing Requirement

AskDataEntry was approached by a customer seeking to enhance their database through catalog data processing services. Despite possessing an in-house team for this task, the customer recognized the need to augment their capabilities by leveraging AskDataEntry's expertise concurrently. The primary objective was to accelerate productivity and efficiency, addressing existing backlogs while optimizing the overall business cycle. This presented a unique challenge as our team had to seamlessly integrate with the customer's operations, ensuring harmonious collaboration to achieve shared objectives.

  • Navigating Complexity and Ensuring Competence

One of the most demanding aspects of the project was the need for AskDataEntry's team to swiftly familiarize themselves with the intricacies of the customer's business process. This required a comprehensive understanding of the existing workflows and methodologies employed by the in-house team. Overcoming this challenge demanded a proactive approach, meticulous attention to detail, and a commitment to delivering results that surpassed expectations. By aligning with the customer's objectives and leveraging our expertise, AskDataEntry navigated through the complexities of the project, ensuring seamless integration and driving tangible improvements in productivity and efficiency.

Custom Solution from AskDataEntry

AskDataEntry undertook a project wherein the customer, a furniture vendor, sought to update information from various supplier catalogs into a central database hosted on an AS400 server. The project involved establishing remote connectivity, transferring catalog data, and implementing a three-phase update process with customer approval. Furthermore,catalog data was either shipped physically or scanned via FedEx for input into the system, adding complexity to the data updating process.

  • Solution Implementation

Following extensive discussions, AskDataEntry successfully established secure remote connectivity using checkpoint secure remote VPN software and an IBM emulator. This ensured a seamless connection to the AS400 server, addressing concerns regarding security and connectivity. Leveraging prior experience in similar tasks, AskDataEntry provided the customer with a swift and efficient solution. Additionally, a dedicated team of 10 professionals, led by a project leader, was formed to facilitate knowledge sharing and effective communication during the training phase. The team underwent comprehensive training on the three-step data updating process, ensuring proficiency in executing the project requirements.

  • Trial-Run Challenges and Success

Despite encountering significant complications during the trial-run phase, AskDataEntry's relentless efforts led to the successful completion of the project's trial run. The team overcame hurdles and successfully updated information from the catalogs onto the server. Subsequently, the live run commenced, signifying the project's transition to full-scale implementation. AskDataEntry's commitment to overcoming challenges and delivering results ensured the seamless execution of the project, setting the stage for ongoing success in updating catalog data for the customer's central database.

Stark Brut

(Operation Manager)

We contacted AskDataEntry 8 months ago for its catalog processing services. To this date, we are involved with AskDataEntry as a partner as they fulfill all our catalog processing needs. Within a few weeks, AskDataEntry has completely updated our digital catalogs with 99% accuracy. AskDataEntry surprised us with its amazing accuracy percentage in catalog data processing services.

Case Study is Our Evidence!

Our team is ready to accept any challenging data entry tasks.

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