Recorded 10K Medical Data Daily with Manual Efforts
Delivered 1200+ Medical Test Report Daily
It’s a famous laboratory operating in many locations in California. The laboratory gained all the attention at the time of the Covid-19 pandemic where it processed reports at a speedy rate. With the diverse range of services, the client covers more than 20K patients across California. It is currently planning to spread to other regions apart from California. Over the years, the laboratory included many services and incorporated all super-specialty features.
Immediate Needs of the Laboratory
During the peak of the COVID-19 pandemic, the workload for the Laboratory excessively increased. The laboratory was delivering nearly 10K COVID reports daily as the tests have been increased. In that situation, the laboratory searching for a partner who could provide medical data entry services to release pressure. Therefore, they approached AskDataEntry for solutions to handle the tough times with quality data entry services.
Importance of Medical Data Entry Services for Test Laboratories
Laboratories that conduct medical tests are always dependent on efficient data entry solutions. In most cases, the in-house staff maintains all the records and performs necessary data entry tasks. However, with an increase in work volume, the need for additional help for medical data entry becomes essential. Outsourcing is one the most efficient and cost-efficient solutions that help laboratories maintain all records efficiently.
Laboratories conduct simultaneous tests and record results immediately for medical purposes. Therefore, having an efficient medical data entry process can help laboratories access and retrieve data easily. Also, it will help in storing all medical information and processing the billing information. Moreover, laboratories can perform their core functions if they delegate the medical data entry tasks to any professional outsourcing company. Professional outsourcing companies will apply the right methods and techniques to perform the data entry tasks efficiently.
Challenges the Laboratory Encountered
During the pandemic period, the lab has performed its best by delivering accurate test results. Within a brief span of time, the lab managed to increase its regular delivery volume. However, it faced some major challenges from its team in delivering the test results on time. Here are the challenges that it faced during the pandemic period;
The lab’s team had to conduct tests for more than 10,000 patients each day. Also, they had to deliver the test results on the same day. Managing the pressure of 10,000 data volumes each day is a huge task to proceed with. The lab’s team faced the burden of work by delivering the best results on the same day. On top of that, the number of staff was also less at that time because the pandemic had limited everything. Therefore, the lab wanted to delegate the entire process to any expert professional to deal with that situation.
Besides generating reports via software, the lab team had to perform some manual operations. Manual operation includes filling up the patients’ details, test details, payment details, and others. Entering all these records in the system took many hours to finish and that caused delays in processing files. Therefore, the lab needed an efficient partner who could provide amazing solutions to handle the situation efficiently.
Custom Solution from AskDataEntry
When it comes to medical data entry, AsKDataEntry tops the industry with its diverse medical data entry services. To handle this case, we developed a robust and comprehensive plan for the client. Also, we involve the QC team from our end to make the process smoother and more efficient. We followed a step-by-step approach in delivering tailored solutions to the client for this case.
Assessing the Client’s Brief
Before initiating the data entry tasks, we conducted a detailed assessment of the client’s brief first. For that, we arranged a client meeting where we involved all our expert team members in the project and discussed everything. This made the case strong for the team and helped our team to draft a robust solution efficiently. Thereafter, we framed the complete procedure for delivering the custom solutions directly to the client.
Conducting Manual Operations
Besides performing all the medical data entry tasks, we handled all the manual operations by maintaining the highest amount of precision. To handle all operations smoothly, we divided the team into different segments and allotted each team specific tasks. Distributing the tasks to each member helped us complete the project within the specific time. Our excellent team members are super efficient in conducting manual operations in medical records. Hence, they accurately entered all the records into the database through the manual keying process.
Processed the Work and Delivered On Time
The lab delivered 10K COVID-19 reports each day for a period of 6 months continuously. We helped the client throughout this period by covering all the medical data entry requirements. The client shared direct access to their Laboratory Information System (LIS) with us and asked to record data there. Our team has fulfilled all the medical data entry requirements of the client within the given timeframe. Besides that, we maintained a shadow team throughout the process to meet any unexpected surge. This helped us meet our growing demand in the spike period of the Covid-19 pandemic.
Jem N Longbottom
AskDataEntry delivered quality medical data entry solutions to us within a fixed timeframe. It helped us at the time when we were under huge pressure of work. For that, we are very grateful to AskDataEntry and the team for helping us throughout.
