Managed Legal Document Data Entry for an Environment Law Firm
Helped the Firm to Manage Environmental Impacts Documents
It's the case of an American law firm that assists real estate companies regarding environmental legal matters. The firm has gained wide popularity among the construction companies over the years. Established nearly four and half decades ago, the company is currently working with all expert legal professionals. The firm assists real estate companies in analyzing environmental effects caused by their constructions. Added to that, the firm also advocates the environmental laws and their wideness regarding construction projects.
Over four decades of operation, the firm has provided legal solutions to numerous real estate companies in the US and outside. It maintains a long database of tracks to record all the details of its client companies. For this, the firm already placed an in-house team but still, the requirements need to be met properly. Hence, the company decided to opt for outsourcing the legal document data entry services. AskDataEntry came forward to help the company complete the project with its domain-specific knowledge.
Importance of Legal Document Data Entry Services for Environmental Law Firms
American law firms working with environmental laws need legal document data entry services for many reasons. Records of legal documents in digital versions become necessary at present so these services assist companies in doing so. While storing the legal data records, maintaining the format, and other factors are crucially important. Hence, most law firms outsource the legal document data entry process from expert companies. Outsourcers deliver all the files by maintaining all volumes of legal data records.
Following the environmental law with due measure is the most critical task and construction companies have to maintain that. With the help of law firms, construction companies get insights about environmental laws and plan their future projects accordingly. The legal document data entry process helps law firms maintain their crucial database with the highest degree of accuracy. Moreover, outsourcing legal data entry services also provides customized solutions that would exactly meet the demand. Thus, law firms can easily delegate the responsibilities to outsourcing companies to make the record entry process smooth and efficient.
Challenges Faced by the Firm
The company started recording the legal data by following a normal procedure of data entry. It has instructed the internal team to follow the same procedure throughout the process. Eventually, the company realized the difference between general data entry and legal data entry. However, at that time, the internal team was already in place, which the client wanted to replace by outsourcing. Besides that, the company has been facing the following challenges in its process.
With the increase in work, the trust of the company in the internal team has increased. However, the internal team was following the basic data entry procedure which became irrelevant in the later stage. The company faced tremendous problems in understanding the industry jargon. Besides that, the internal team lacks domain-specific knowledge in handling legal data entry. Thus, depending on the internal team became a serious challenge for the firm and thus it was looking for alternative solutions.
From the beginning, the company has set a boundary regarding the accuracy level. It has trained the team regarding the prerequisites of accuracy maintenance. However, with the increase in work, the accuracy level of the work gets compromised. The internal team could not handle the accuracy parameters and committed mistakes in the files. The company is a legal firm so it cannot tolerate a single mistake in data records. The internal team committed small mistakes but huge in quantity, which is a major concern of the client.
Besides getting errors in the database, the internal team also failed to manage all legal documents efficiently. As per the company's requirement, the team was assigned to manage multiple reports and certificates. Besides that, the team has also also allotted to create a separate database for maintaining all affidavits. However, the team has mixed up everything and saved all records in the same database. This caused major pain to the client in finding the data accurately from the core database.
Tailored Solution from AskDataEntry
Providing the best solution from our end was our aim when we started developing the solutions. We assessed the entire process and then developed the solutions for the client. At first, we initiated the requirement analysis and for that, we arranged several team calls. We discussed every single detail via the client calls and ensured our complete understanding. Besides that, we followed a systematic approach to complete the process and also ensured timely delivery.
This was a very crucial legal project thus we chose the team very carefully here. The members who have performed the legal data entry tasks before were involved in this project. We checked the backgrounds of all the members before allotting them for this project. The client has provided detailed recorded training sessions before starting the project. Hence, we provided detailed training to our team members with the help of the recorded training sessions. Besides that, we developed a separate QC team to maintain the quality level of the project intact.
The client wanted us to follow strict parameters while recording the legal records in the database. They have provided us with input parameters that were essential for this project. We categorized the databases into different segments for recording different records in the database. Our team has created three major databases for recording data records, which are for client information, certificates, and affidavits.
After creating separate databases, we started preparing all the documents with the application of the right technology. The internal team of the client has committed many mistakes so we rectify many of them. We take special care of punctuation marks, nomenclature, capitalization, etc to ensure the quality of the documents. The QC team members have started checking all records to ensure quality at the same time. The team eradicated minor issues from the database with their efficient quality improvement tactics.
After putting all the records in the database, we delivered the project before the estimated date. As per the client's instructions, we created different databases in different formats like PDFs, Excel Sheets, etc. We also delivered the database in MS Word format for better searchability and reliability.
Since 2022, we have been dedicated to providing invoice processing services to this client. To this date, we have never encountered any issue or error from the client because of our exceptional services.
Tim Ken
We opted for AskDataEntry's legal document data entry services and experienced a change in our work. The company has rectified our internal team's mistakes with their robust data entry solutions.
