75% of Sales Volume Increased via eCommerce Product Data Entry
For an Australian company that sells products on e-commerce platforms worldwide.
This reputed Australian eCommerce company is famous for its wide array of products in different categories. The company has experienced rapid growth over the last two decades and gained a global customer base. It has fetched this amazing growth because of its diverse product range. Over the last decade, the company has started shipping its products across the globe.
Company's Requirements
Over the last few months, the company has been facing major difficulties in compiling product descriptions. Also, it finds a significant challenge in maintaining consistency in the product description. Thus, it was searching for an outsourcing partner that could provide them with eCommerce product data entry services.
Importance of eCommerce Product Data Entry for eCommerce Businesses
First of all, recording all product data in the eCommerce platform accurately is very crucial. Presenting the data accurately will enhance the chance of purchasing the products. However, updating the data in time is also a part of the eCommerce data entry process. In which, the data entry operators update the product description, price, images, and other details of the eCommerce products.
With the rapid growth of e-commerce in the present years, the demand for e-commerce product data entry experts also increased. These experts remotely list the product details on the eCommerce website and update details whenever required. Therefore, businesses can efficiently promote their products on eCommerce platforms and sell globally. Online businesses currently have many options to sell their products. Therefore, with the help of eCommerce Product Data Entry, businesses can efficiently use multiple platforms to sell products online.
Challenges AskDataEntry Highlighted
Over the last few months, the company has been facing the following challenges;
The company has a prolonged list of products in its catalog but it did not maintain the uniformity of its products. The internal content team has only updated the content and overlooked other things. For instance, they did not take proper care of the style of the product description, formatting, and other things. Therefore, it has created confusion among the customers regarding the products. Because customers find products all different on different pages.
The most essential factor that has created major confusion among the customers is inconsistent updates. The company did not update regularly their product content regularly as it waited for the bulk update. Initiating updates in bulk is suitable for any other website than an e-commerce site. Thus, it has caused major customer loss of the client due to inconsistent updates.
The internal team of the company was largely dependent on online sources to generate product descriptions and other content. Due to the overutilization of different resources, the team runs out of ideas for their product description. They were facing a major source deficiency when we found them. Moreover, due to the overuse of sources, the team used to take long hours to update the description. This has ultimately caused many issues in the e-commerce operation.
From the beginning, the company has been realizing a regular flow of growth. But, in recent times, the demand for the product has increased, which caused a major burden on the internal team. The members of the in-house team were not efficient enough to deal with this sudden spike. As a result, they were causing unnecessary delays in updating the product list, which has negatively impacted the company.
Due to overdependence on the internal team for product data entry, the company was not keeping pace with current growth. Thus, it chooses to skip the situation by hiring eCommerce Product Data Entry services from us.
Custom Solution from AskDataEntry
After getting the brief from the client, we have developed our strategic plan to approach this issue. We have considered all the factors that the client was asking for help. To ensure smooth project execution, we have divided the project into our team members. Further, we have decided to make a compressive plan for the product data update accordingly.
Our first aim was to standardize the content of the e-commerce platform. Our experts have dealt with many such projects where e-commerce data has been meticulously standardized. Therefore, they get involved in standardizing the structure, style, and tone of the description to enhance the product's appearance. Besides that, our experts have followed a timely approach to updating the product lists that eliminated inconsistency issues.
Our trained experts are very sharp in reducing errors and inaccuracies from the e-commerce product listing. With the best application of different tricks and techniques, they have increased the reliability of the product data. Our client was facing uniformity issues so we have addressed these issues with the help of these techniques. Besides that, we have taken special care in ensuring the proper quality of the e-commerce product data.
Our e-commerce product data entry team also has some amazing writers who can convert customers through their writing. We have given them the responsibility to update the product content with their creativity. They have done wonders in updating product content and delivered the work even before time. Thus, the client has gained a competitive edge here by having such quality product descriptions for their products. For that, the sales volume shoots 75% after the initial update in the description.
We understand that e-commerce platforms need regular updates thus we have delivered our services 24/7. Besides delivery, we also take special care in maintaining the quality of the product data. Even now, we are providing on-demand services for this client where we update the data in real time. Hence, we can say that our strategic collaboration has brought a transformative change to their website.
Tim K Cat
We witness the magic created by AskDataEntry in our e-commerce product data entry work. The company is amazing and we are happy to have them for our work via outsourcing.
