ISO/IEC 27001:2013 Certified Information Security: Safeguarding Your Data, Our Priority
We prioritize securely handling information assets as a leading data services outsourcing company. Our commitment to robust security measures protects our client’s intellectual property, employee data, financial information, and other entrusted data.
The ISMS certification validates our adherence to AIAO-BAR’s standard risk management process, showcasing our systematic approach to safeguarding sensitive client information. We assure our clients that our people, processes, and IT systems consistently meet the highest security standards.
Ensuring Quality Excellence with ISO 9001:2015 Certification
As an organization, we proudly hold the ISO 9001:2015 certification, validating our adherence to the highest quality standards in the BPO and KPO domains.
This certification reflects our unwavering dedication to consistently meet and exceed clients’ expectations by providing exceptional products and services.
Moreover, it demonstrates our management’s commitment to continuous improvement, employing a standardized process approach and embracing quality control regulations with a strong customer focus.
Driving Quality Excellence: Transforming Intentions into Excellence with Us
As an international services company catering to clients worldwide, maintaining optimal quality levels has always been our priority. The challenge was to transform good intentions into tangible quality outcomes. How could we ensure the highest standards for processing millions of pictures annually or handling millions of records monthly? How could we meet the rigorous demands of the global outsourcing industry?
Even as we experienced growth, we consistently delivered exceptional quality. However, to sustain this level of excellence as our operations expanded, we recognized the need to implement robust processes that would prevent any compromise in quality. Thus, we embarked a year ago to formalize “Quality at Every Stage.” We rigorously tested and reviewed every project, document, and methodology across our operational services.
Through this process, we identified areas for improvement, enhancing quality control and scalability. We adopted new approaches to expedite delivery and implemented accountability measures. We focused on metrics over an intensive eight-month learning curve, instilling a culture of quality consciousness throughout our organization.
Across all our operation centers, we witnessed substantial growth in quality consciousness and adherence. Every designer, operator, and engineer is equipped with documented instructions on what, how, and when to execute tasks, leaving no room for assumptions. Our pre-approved formats include dual-level screening, ensuring highly optimized workflow dynamics for our operational centers. Each delivery undergoes thorough scrutiny against pre-agreed checklists, maintaining adherence to quality targets from the outset.
Unleash Excellence with Us: Powerful Features, Unmatched Quality
Our ISO quality drive has set forth key objectives that have become integral to our operational philosophy. These objectives include:
Our company’s current business model is built on these objectives. We strive to ensure that every file, design, report, and call follows a standardized process, methodology, and system that embodies quality. By doing so, we offer you improved quality at no additional cost, resulting in enhanced economic benefits for your business.
Our ISO 9001:2015 certification underscores our commitment to continual improvement and dedication to serving our customers’ interests while driving quality consciousness across all our services. Additionally, we are proud to be GDPR compliant, ensuring the utmost security and confidentiality of the information you entrust.
Contact us today to discover how we can design a tailored quality process for your project, enhancing the profitability of your business.
